Refund Policy

At Nazia SMM, we strive to provide high-quality social media marketing and digital services. This Refund Policy outlines the terms under which refunds may or may not be issued.

1. General Policy

• All payments made to Nazia SMM are considered final once the work has started.

• Due to the nature of digital marketing services, refunds are generally not applicable after project initiation.

2. Eligibility for Refund

A refund may be considered only under the following conditions:

• If the project has not yet started.

• If Nazia SMM is unable to deliver the agreed service due to internal reasons.

Refund approvals are at the sole discretion of Nazia SMM management.

3. Non-Refundable Services

The following services are strictly non-refundable:

• Completed social media posts or designs

• Paid advertising campaigns once launched

• Strategy development and consultation sessions

• Any service already delivered or partially completed

4. Client Cancellation

• If the client cancels after work has begun, no refund will be issued.

• If cancellation occurs before work starts, a partial refund may be provided after deducting administrative charges.

5. Third-Party Costs

Any payments made for third-party services (e.g., paid ads, promotions, platform fees) are non-refundable, as these are controlled by external platforms.

6. Processing of Refunds

If a refund is approved:

• It will be processed within 7–14 business days.

• Refunds will be issued using the original payment method (where possible).

7. Contact Information

For refund-related inquiries, please contact:

Nazia SMM
Mukhtyar Plaza, Main Malakand Road,
Takht Bhai, Mardan

📞 Mobile: +92 328 5017200
📧 Email: naziamanzir23@gmail.com